UKLPG's LPGA Approved Installer Scheme
UKLPG operates the LPGA Approved Installer Scheme to provide consumers with the assurance that the conversion will be undertaken in a safe and satisfactory manner. The Scheme incorporates quality assurance spot checks on customers' vehicles which have been converted, and a full procedure for dealing with complaints.
The Scheme, set up in consultation with the Department for Transport, is the standard for the industry and the only scheme to receive official Government recognition.
Consumers should look out for the above logo which is only available to LPGA Approved Installers. A check against misrepresentation can be verified by checking on find an approved installer
There are many manufacturers of conversion equipment and a conversion company will usually specialise in one or more makes of equipment on which their technicians have received specific training. On completion of the conversion, the company will provide customers with an LPGA LPG Conversion Certificate click here for details signed by the "approved" technician to verify that the standards of the Association have been fully complied with and specifying the make of equipment fitted.
The technician will have;
- Had training in the installation of LPG conversion equipment by the manufacturer, or their agent, whose equipment is being installed.
- Demonstrated a thorough understanding of the UKLPG Code of Practice No.11, appropriate sections of The Road Vehicles (Construction and Use) Regulations 1986 (as amended) and passed the LPGA written "examination"
- Had a vehicle inspected to demonstrate the ability to convert a vehicle with the required skill and competence and that the applicant is able to demonstrate sufficient practical experience to handle conversion work on other types of vehicles.
Approval is given for a period of five years subject to standards being maintained and continuing compliance with the Terms and Conditions of the Scheme following which a further full inspection is required.
These A5 size MOT style Certificates are only issued by the Association to LPGA Approved Installers and have a number of unique features click here for details.
Quality Assurance Programme
The Association operates a system of random inspections of vehicles converted by LPGA Approved Installers. The Association will select a vehicle to be inspected and arrange for the installer to obtain the agreement of the customer for the Association to arrange direct with the customer for the inspection at the customer’s convenience. There is no cost to the customer and the inspections are undertaken at the customers chosen location.
Customer Satisfaction
All participants in the Scheme agree to provide customers with a detailed Drivers Operation Manual and provide back up service. In the event of any dissatisfaction, UKLPG operates a complaints procedure. The objective is to reach a satisfactory resolution to the problem for the customer. If more than two justified complaints not resolved to the customers satisfaction are received within a three year period then the company's participation in the Scheme is reviewed and usually withdrawn
Disclaimer
The LPGA Approved Installer Scheme is being operated in good faith to try and maintain good standards of workmanship and safety. However, neither the Department for Transport nor UKLPG accepts any liability for any work undertaken by approved installers.
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